Here at Piwik Professional Support / InnoCraft, we are the creators of Piwik and we help you get started, configure, monitor and make the most of your Piwik analytics service. We know that businesses are set up in different structures and that every business has different goals and needs. Our services and products are designed to make sure that you can achieve your goals in the smartest way possible:
- We offer annual Piwik Analytics Support Subscriptions intended to assist you to install, configure and optimize Piwik on your infrastructure, as well as troubleshoot and resolve specific issues resulting from the use of Piwik Analytics.
- Our Piwik Cloud service takes away the worries of having to maintain a Piwik on your infrastructure plus you get access to all our awesome premium features! If you are an existing Piwik user, we can migrate your full data to the Cloud so you can continue using Piwik but without any hassle. Signup for a 30-day free trial here.
- We offer customized End User Training that help you use Piwik effectively.
- If you are missing some functionality in Piwik, need a particular bug to be fixed, or if you have custom requirements, you can sponsor the development of it.
- Our awesome premium features enable you to understand your users much better so you can improve your conversions and sales, such as Heatmaps & Session Recording, Search Keywords Performance, A/B testing, Custom Reports, Funnels, Users Flow, Roll-Up Reporting, LDAP and SAML for SSO authentication, Multi Channel Conversion Attribution, Form Analytics and Media Analytics.