User guides

Our User guides let you discover all features of Piwik and learn how to use them.


The Piwik Glossary lists the commonly used terms in Piwik Analytics: Metrics and Reports.

Frequently Asked Questions

The FAQs lists the most frequently asked questions and answers.

Developer guides

The Developer Zone is the center of innovation in analytics and guides you to Code, Design & Innovate with the Piwik Analytics platform.

User Training

Book a training workshop for you and your colleagues to help your organisation implement and use Piwik Analytics effectively.

Custom development

If you are missing some functionality in Piwik, need a particular bug to be fixed, or if you have custom requirements, you can sponsor the development of it. Send a message to the product team and our Piwik experts will get back to you.

Free support

Meet other Piwik users and get free support in the Piwik community forums.

Enterprise support subscriptions

We offer annual Piwik Analytics Support Subscriptions intended to assist you to install, configure and optimize Piwik on your infrastructure, as well as troubleshoot and resolve specific issues resulting from the use of Piwik Analytics.

Our yearly support subscriptions are best for medium to large businesses and corporate users of Piwik Analytics who need to leverage the full power of the Piwik platform and for agencies offering Piwik Analytics services to their customers.

Send a message to the Piwik Support team to get started.

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