Clickstream Data: Definition, Use Cases, and More

Gaining a deeper understanding of user behaviour — customers’ different paths, digital footprints, and engagement patterns — is crucial for providing a personalised experience and making informed marketing decisions.  In that sense, clickstream data, or a comprehensive record of a …

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A Beginner’s Guide to Omnichannel Analytics

Linear customer journeys are as obsolete as dial-up internet and floppy disks. As a marketing manager, you know better than anyone that customers interact with your brand hundreds of times across dozens of channels before purchasing. That can make tracking …

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